If you do not find the answer there, please do contact us by using our feedback form. ![]() There is probably already an answer to your question waiting for you there. * If you have any questions relating to the use of our service, please check our FAQ section first. KenFiles always processes file transfers at the maximum possible speed. The quality of your file transfers' speed can be affected by many factors beyond our control, such as your local network and your Internet Service Provider. ![]() * Transfer speed is unrelated to Transfer quota. ![]() * Please check your email once you paid, in order to see which payments description you can expect on your statement.
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